MENU mobile notary Anne McMahon

Regulatory Information

As a Notary Public, I am regulated through the Faculty Office of the Archbishop of Canterbury which requires me to set out the following information:

Costs

Services

I provide notarial services (defined as a ‘reserved legal activity’ by section 12 Legal Services Act 2007).

I also provide translation services (Spanish/English).

For notarial services, you can generally expect the work to follow the pattern below:

I do not release documents until my invoice has been paid.

For translation services, the process is usually as follows:

Complaints

My notarial practice is regulated through the Faculty Office of the Archbishop of Canterbury: The Faculty Office, 1, The Sanctuary, Westminster, London, SW1P 3JT; email Faculty.office@1thesanctuary.com website www.facultyoffice.org.uk . If you are dissatisfied with the service you have received please do not hesitate to contact me. If I am unable to resolve the matter you may then complain to the Notaries Society of which I am a member, which has a Complaints Procedure approved by the Faculty Office. This procedure is free to use & is designed to provide a quick resolution to any dispute. In that case please write (but do not enclose any original documents) with full details of your complaint to: The Secretary of The Notaries Society, Old Church Chambers, 23 Sandhill Road, St James, Northampton, NN5 5LH Email secretary@thenotariessociety.org.uk Tel: 01604 758908. If you have any difficulty in making a complaint in writing please do not hesitate to call The Notaries Society for assistance. Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure or after a period of eight weeks from the date you first notified me that you were dissatisfied, make your complaint direct to the Legal Ombudsman (LO)* if you are not happy with the result: Legal Ombudsman, Baskerville House, Centenary Square, Broad Street, Birmingham B1 2ND Tel: 0300 555 0333 Email: enquiries@legalombudsman.org.uk Website: www.legalombudsman.org.uk. If you decide to make a complaint to the LO you must refer your matter to the LO within 6 months of receiving a final response to your complaint & either 6 years from the date of act/omission or 3 years from when you should reasonably have known there was cause for complaint (only if the act or omission took place more than 6 years ago). The act or omission, or when you should have reasonably known there was cause for complaint must have been after 5th October 2010.
*certain kinds of commercial entities are not eligible to make a complaint to the LO - please refer to the LO Scheme Rules or consult the Faculty Office.

I maintain professional indemnity insurance of £1,500,000.